Today's office cannot function without computers and their networks running smoothly and efficiently. That’s where a Total Care package from iCANTU Network, Inc. can help. There are three levels of services available:

Total Care: If you own a small to medium-sized business, this package is just right for you. Instead of having to have a very expensive in-house IT support staff, you have us! Total Care is a two-year membership subscription service that provides you with secure unlimited telephone and internet remote desktop support. Total Care is designed to offer you quick solutions to your computer problems, so you experience little to no downtime. And if we can’t solve your problem remotely (and chances are, we can), we discount our on-site services to you by 25%. This discount also includes any computer-related products purchased from iCANTU Network. With Total Care, you have the option to add on additional services such as local and internet security, remote backup services and extended warranties for your network computers and equipment.

Total Care Lite: Need a little less coverage? This is the perfect choice for the small office or home office. You still get the same access via telephone or internet to our IT support staff, but calls are limited to 15 minutes per incident. (Please note: the majority of problems can be solved in 15 minutes or less!) If you do need more than 15 minutes, however, that support is discounted 40% off our standard rates. And of course, if onsite computer repair service support ends up being needed, you’re entitled to a 20% discount off our standard rates. This annual membership program is available for a monthly fee of $49.

Total Care Premium: This is Total Care and then some! We will offer your company a three-year subscription service which includes unlimited support for your IT environment, including total security monitoring. We will also be available for staff meetings and strategic IT planning and consulting.

With Total Care, you will be assigned a support phone number, and a primary support engineer who will know all about your computers and network – thus guaranteeing little downtime. You can also access support by emailing us at support@iCANTUnetwork.com.

View more information on more iCANTU services.